Privacy policy
How Sidewalk handles website enquiries, contact details, project information, and personal information shared with our Nelson web agency.
Last modified
May 26, 2026
Questions
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Privacy
This page explains what personal information this website may collect, how Sidewalk uses it, and your rights under New Zealand privacy law.
Information we collect
We collect personal information you choose to send us through this website or by email, such as your name, email address, phone number, business name, project details, and any files or notes you include with an enquiry. We may also collect basic technical information such as your IP address, browser, device, pages visited, and referral source through website analytics, logs, cookies, or similar tools.
Why we collect it
We collect this information to respond to enquiries, discuss potential projects, provide quotes, deliver website and digital services, maintain business records, improve this website, monitor security, and meet legal or accounting obligations. We only collect information where it is connected to these purposes.
How we store and protect it
We take reasonable steps to keep personal information secure and protect it from loss, unauthorised access, misuse, disclosure, alteration, or destruction. Information may be stored in email, project management tools, website hosting systems, analytics tools, or other service providers used to run Sidewalk and deliver client work.
Sharing and service providers
We do not sell personal information. We may share information with trusted service providers where needed to operate this website, manage enquiries, host websites, send email, analyse website performance, process payments, or deliver project work. Some providers may store or process information outside New Zealand. Where that happens, we take reasonable steps to use providers with appropriate privacy and security protections.
Cookies and analytics
This website may use cookies, analytics, server logs, and similar technologies to understand how visitors use the site and to keep it secure. You can usually disable or limit cookies through your browser settings, although some website functions may not work as expected.
Access, correction, and privacy breaches
Under the New Zealand Privacy Act 2020, you can ask to access or correct personal information we hold about you. If we become aware of a privacy breach that has caused serious harm or is likely to do so, we will notify the Office of the Privacy Commissioner and affected people where required by law.
If you have any questions about this Privacy Policy, please contact us.